Christian Carlstrom

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Activity overview

Latest activity by Christian Carlstrom
  • Christian Carlstrom created an article,

    Training FAQ to submit Product Requests

    What steps should I take if I encounter problems with the application I'm using? If you’ve already followed the workflow outline below, please proceed with the steps provided. Utilize this link t...

  • Christian Carlstrom created an article,

    Operations FAQ for RingCentral

    What steps should I take if I encounter problems with my RingCentral phone? If you’ve already followed the workflow outline below, please proceed with the steps provided. Utilize this link to sub...

  • Christian Carlstrom created an article,

    Operations FAQ for AFKAM

    AFKAM Related Questions How can I request to add, update, or seek approval for a new alert? If you’ve already followed the workflow outline below, please proceed with the steps provided. Utiliz...

  • Christian Carlstrom created an article,

    For Sales, RPS and CSX/AM, How do I submit a NSCR Request?

    Sales - How do I make a new NSCR Request? Utilize this link to submit your request. Add your email address for communication. Provide a detailed subject and description for the NSCR Request CSX...

  • Christian Carlstrom created an article,

    Remote Patient Services FAQ

    Related Questions How do I make a new request to make an enhancement within the application? If you’ve already followed the workflow outline below, please proceed with the steps provided. Utili...

  • Christian Carlstrom created an article,

    Data Integrations Forms for New Requests

  • Christian Carlstrom created an article,

    Data Integrations Requests for CSX and Account Management

    For New Integrations you can utilize the following links New API Integration Link New EDI/WS Integration Link New HR Feed Integration Link If you are unable to identify which feed, you c...

  • Christian Carlstrom created an article,

    How do I escalate my current request and/or ticket?

    Email Workflow Respond to the current ticket via email and provide the necessary information to escalate the ticket. Light Agent Workflow Respond to the current ticket via internal note an...

  • Christian Carlstrom created an article,

    Medcor Client Services F&Q for AFKAM

    AFKAM Related Questions How can I request to add, update, or seek approval for a new alert? If you’ve already followed the workflow outline below, please proceed with the steps provided. Utiliz...

  • Christian Carlstrom created an article,

    Medcor Client Services - RingCentral

    RingCentral Related Questions What steps should I take if I need help with RingCentral Testing If you’ve already followed the workflow outline below, please proceed with the steps provided. Uti...