Medcor Client Services F&Q for AFKAM

AFKAM Related Questions

1. 1. How can I request to add, update, or seek approval for a new alert?
      1. If you’ve already followed the workflow outline below, please proceed with the steps provided.
      2. Utilize this link to submit your request.
      3. Add your email address for communication.
      4. Provide a detailed subject and description for the new alert.
   2. How do I make a request to update or change something within the application?
      1. If you’ve already followed the workflow outline below, please proceed with the steps provided.
      2. Utilize this link to submit your request.
      3. Add your email address for communication.
      4. Provide a detailed subject and description for the update/change.
   3. How do I make a new request to make an enhancement within the application?
      1. If you’ve already followed the workflow outline below, please proceed with the steps provided.
      2. Utilize this link to submit your request.
      3. Add your email address for communication.
      4. Provide a detailed subject and description for the new enhancement?
   4. How do I make a new custom question request to make an enhancement within the application?
      1. If you’ve already followed the workflow outline below, please proceed with the steps provided.
      2. Utilize this link to submit your request.
      3. Add your email address for communication.
      4. Provide a detailed subject and description for the new custom question?
   5. What if my request is not listed in any of the dropdowns?
      1. If you’ve already followed the workflow outline below, please proceed with the steps provided.
      2. Utilize this link to submit your request.
      3. Add your email address for communication.
      4. Provide a detailed subject and description for the request.

MCS Workflow

Internal

External